| I apologize, I am sorry, my mistake, my
| |
| | * If you drop the ball
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| bad, oops Part of being human is making
| |
| | Todays business world is built on
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| mistakes. Many times when we make a
| |
| | teamwork environments and therefore
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| mistake it causes harm to others either
| |
| | people spend a great deal of time working
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| physically or emotionally, and as a
| |
| | in teams, or in collaboration with other
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| result, we find our selves in a situation
| |
| | individuals. As a result of working with
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| where we must apologize for those
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| | others, our actions can have many effects
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| mistakes. As an HR consultant, I am
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| | on many different individuals. People
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| frequently faced with situations where a
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| | are counting on us to do what we say we
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| disgruntled employee feels that the
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| | are going to do, when we say we are going
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| company has wronged him or her in some
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| | to do it. Be accountable!
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| way, shape, or form. If the emotional
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| | When NOT to apologize
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| impact is great, then the employee may
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| | * For mistakes you did not make
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| seek legal action against the company,
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| | When you give someone an apology, what
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| but in many cases, the employee just
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| | you are actually doing is admitting that
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| wants a simple, heart felt, Im sorry. At
| |
| | you made a mistake. Therefore,
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| my Arizona based PEO, I often find that
| |
| | apologizing for a mistake you did not
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| employers do not really know how or when
| |
| | make is the same as an admission of
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| to apologize to their staff.
| |
| | guilt. Companies, in particular, can
|
| The following are some tips that I offer
| |
| | find themselves in hot water if they
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| these individuals.
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| | start apologizing when they are not at
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| When to apologize
| |
| | fault. Conversely, you may apologize on
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| * If you loose your temper
| |
| | behalf of someone else, in which case,
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| As business leaders we are expected to
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| | you are not speaking for the person who
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| always keep our cool. As human beings
| |
| | made the mistake, but you are apologizing
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| faced with deadlines, personal issues,
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| | for the affect of the mistake.
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| and other frustrations, this can be a
| |
| | * During a write up or termination
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| daunting task. However, there is no
| |
| | Apologizing during a termination is
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| excuse for taking our frustrations on our
| |
| | inadvisable. At the time of termination
|
| employees or coworkers. A persons temper
| |
| | is not the place for conversation. If
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| is their own; no one can make you lose
| |
| | you find yourself in a situation where
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| it. As business leaders, we know that
| |
| | you must write up or terminate an
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| attacking employees achieves absolutely
| |
| | employee, you must remember that you are
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| nothing positive. If you feel your
| |
| | acting in the best interest of the
|
| temper begin to flare, do everyone a
| |
| | business and that the action is not
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| favor and step away, breathe deep. A
| |
| | personal. On the contrary, if you feel
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| quick break from frustration can do
| |
| | that you owe this individual an apology,
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| wonders.
| |
| | maybe you should reconsider the action
|
| * If you undermine another employee
| |
| | you are about to take.
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| We should always try to remember that
| |
| | Learning when and when not to apologize
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| other people have feelings and that we
| |
| | is merely way to fine-tune our effective
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| need to exercise consideration.
| |
| | communication skills. As business
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| Moreover, people experience different
| |
| | leaders, it is critical that we are
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| levels of vulnerability. As leaders and
| |
| | confident in all of our actions and
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| professionals, it is very important to
| |
| | interactions. Even so, apologizing when
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| treat our subordinates and co-workers
| |
| | we make mistakes shows others that we are
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| with dignity and respect, even if they
| |
| | humble, a very humanistic quality. All
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| make a mistake. Think before you speak!
| |
| | people make mistakes, even business
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| There are ways to get your point across
| |
| | leaders, top executives and Human
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| and spare the feelings of others.
| |
| | Resource Consultants!
|
