| Microsoft Great Plains fits horizontal
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| | see all the service history.- Bidding.
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| markets clientele and in case of
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| | Great Plains Sales Order Processing (SOP)
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| Aerospace and Defense industry we'll talk
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| | module allows you to have Quotes, Sales
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| about contractors - parts and subsystems
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| | Orders, Invoices. You might need bidding
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| for government contracts. We do not
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| | and negotiation documentation system. In
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| necessarily talk about large corporation,
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| | the case of Great Plains the best and
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| however models described could be
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| | future-oriented approach is to implement
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| implemented for large publicly traded
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| | Sales side in Microsoft CRM, integrated
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| company. As a rule - market is
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| | with Great Plains via MS CRM-GP
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| represented by established companies with
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| | integration tool. All the calls and
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| long history, including long history of
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| | emails, plus contracts will be logged and
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| its ERP and Computer Business System. It
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| | documented in MS CRM and quotes are moved
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| is difficult to stake on the computer
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| | to or from Great Plains- Purchasing.
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| operating systems future, however you may
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| | Your company might use tenders procedure
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| try to give high level of trust to the
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| | and you would need requisition, proposals
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| ERP coming from Microsoft Business
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| | and quotes against the requisition, then
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| Solutions, especially considering the
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| | purchase order and receiving. Deploy
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| fact of acquisition of such market
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| | Requisition Management and Purchase Order
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| leaders as Great Plains Software and
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| | Processing/ Receiving modules- HR. If
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| Navision Software.- Service Model.
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| | you have unionized employees - you may
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| Typically your product has service
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| | need to take a look at HR module, where
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| contract with hourly or annual payments
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| | you track employees certification,
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| and you track repair and preventive
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| | skills, training programs, hiring process
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| maintenance cases, have a list of
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| | and promotions- ISO 9000. You can cover
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| replacement parts. Microsoft Great
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| | ISO compliance reporting, assuming that
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| Plains has several options to automate
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| | you have either customized Inventory
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| these services. You can use customized
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| | Control system or Field Service suite
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| version of Inventory Control Module,
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| | implemented. The best and recommended
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| where you track serial/lot number,
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| | reporting tool - Crystal Reports.
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| locations, item replacements, etc. In
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| | Usually you create SQL views and stored
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| Great Plains Dexterity you can write
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| | procedures and base your Crystal Report
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| light customization, tracking service
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| | on these views and procs.- Technology
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| cycle. Another way is to deploy Field
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| | Advise. When you implement your new
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| Service suite, where you have Service
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| | system and making modifications to the
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| Call Management, Contract Administration,
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| | existing one - you should try to predict
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| Preventive Maintenance, Return Management
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| | which technology will stay for maximum
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| as well as a set of eXXX modules such as
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| | number of years, plus you should try to
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| eService Call, eReturn. You usually have
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| | avoid dependence on one vendor/provider -
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| to tailor these modules to fit your
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| | if you need to change Microsoft Business
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| unique requirements - do it via
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| | Solutions partner - how difficult to find
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| Dexterity, VBA/Modifier, SQL Stored
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| | new one with technical skills and
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| Procedures or Web Application, working
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| | customization expertise to maintain and
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| with Inventory and Field Service tables.
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| | further advance your custom system?We
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| Assuming your product has serial number -
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| | encourage you to analyze your
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| then by looking up serial number you can
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| | alternatives.
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