| You've spent a lot on your new automobile and | | | | are experiencing. |
| sometimes this investment can go sour. We provide | | | | 4. DEMAND RESPECT - You paid a lot for your |
| you with 6 quick tips to make sure you are as | | | | vehicle...so don't be afraid to go over anyone's head if |
| protected as possible including links to websites where | | | | your vehicle isn't repaired properly. Part of the price of |
| you can do some research. These tips are aimed at | | | | the car is the warranty service for which repairs are |
| educating consumers so that your headaches are | | | | being made. You paid for it, you should get your |
| minimized. | | | | moneys worth. |
| Lemon Law Lawyers like it when everything is in place | | | | 5. ARBITRATION - At present, the Federal Trade |
| before taking on the automotive dealers. It's important | | | | Commission has determined that no manufacturer has |
| to make sure your documentation is in place from the | | | | in place an "arbitration program" which complies with |
| very beginning. Following these six tips may help you | | | | Federal minimum standards. What this means is that |
| when your vehicle is in the shop: | | | | the FTC finds these programs to be unfair to |
| 1. NEVER LEAVE THE REPAIR FACILITY without a | | | | consumers. |
| copy of the work orders. A complete record of the | | | | 6. DON'T BE MISLED - In some situations, the |
| vehicle history is very important, especially with | | | | dealership may claim that the consumer is causing the |
| repeated problems. Although not absolutely necessary | | | | problem. This is a common tactic when the dealership |
| to prove your claim at a later date, copies of the | | | | cannot fix the problem or the manufacturer has no |
| records prevent the dealer from writing several repair | | | | repair to correct the condition. Ask about the TSBs as |
| visits as one, a common practice. | | | | stated above and stick to your guns. Your situation is |
| 2.GET AS MUCH INFORMATION as you can. | | | | not as unique as the dealership represents. |
| Comprehensive work repair orders are especially | | | | HELPFUL WEBSITE LINKS: |
| valuable. Try to get it as detailed as possible and make | | | | To obtain a vehicle history on your car, check |
| sure they include the dates. Accurate reporting is very | | | | To obtain the value of your car for sale, go to |
| important. | | | | To find out if technical repair bulletins or recall have |
| 3. ASK ABOUT TSBs - TSB (Technical Service | | | | been issued for your vehicle, choose |
| Bulletins) are instructions from the manufacturer that | | | | Naturally, we feel it is important to get in touch with a |
| alert dealerships about defects or repairs in certain | | | | Lemon Law Attorney as soon as possible but the |
| models. However, dealerships do not generally tell the | | | | most important thing is to do your homework and |
| customer about TSBs unless asked. So speak up. Ask | | | | have everything in place so that you don't jeopardize |
| the dealership to write your TSB request on the repair | | | | your claim. |
| order even if told no TSBs exist for the concerns you | | | | |